Made for Friday, 8 pm
The phone rings, the kitchen is slammed and table 7 is still missing. ROSI pitches in like your best team member: trained in your business, forgets no detail and always knows what's going on.
- The briefing is readyBefore the first guest arrives, kitchen and front of house know what the evening brings: guest numbers, parties, allergies and pre-orders.
- Five calls at onceNobody waits at peak time. ROSI talks to all callers at once and books every reservation straight into your table plan.
- Sounds like your businessWhoever calls hears your greeting, your tone and your dialect. You can read back every conversation afterwards.
- The regular is recognisedThe Huber family calls. ROSI knows their favourite table and the nut allergy and enters both straight into the reservation.
- The Christmas party enquiryA company e-mails about a Christmas party for 45 people. ROSI replies with options, the draft waits for your approval.
- Reachable after closing timeThe kitchen is closed, the phone isn't. ROSI takes the reservation for Saturday. What your team needs to know is waiting as a task in the morning.
Before the first guest arrives, kitchen and front of house know what the evening brings: guest numbers, parties, allergies and pre-orders.

Nobody waits at peak time. ROSI talks to all callers at once and books every reservation straight into your table plan.

Whoever calls hears your greeting, your tone and your dialect. You can read back every conversation afterwards.

- Thomas Berger19:12Wants a table for four tomorrow evening.
- Unknown number19:07Asks about the opening hours on Sunday.
- Katrin Vogel18:54Asks about gluten-free dishes.
- Sabine Kraus18:48Planning her birthday in November, 30 guests.
- Drinks supplier18:28Wants to speak to the manager.
GuestServus, do you still have a table for four tomorrow evening?
ROSIHappy to! There's a table free in the dining room at 7:30 pm. Shall I book it for you?
GuestYes, please. Under Berger.
ROSIDone. You'll get a confirmation by text in a moment.
The Huber family calls. ROSI knows their favourite table and the nut allergy and enters both straight into the reservation.

A company e-mails about a Christmas party for 45 people. ROSI replies with options, the draft waits for your approval.

- Julia Sommer12 min agoTable for Saturday, 24 October14 people, ideally in the Stüberl.
- Petra Ott1 hr agoChristening on 8 NovemberConfirms 24 guests and picks the menu.
- Markus Lenz3 hrs agoLenz GmbH Christmas partyQuote for 45 people with live music.
- Drinks supplierYesterdayDelivery note, week 41Drinks delivery, not guest-related.
Julia would like to come on Saturday, 24 October, at 6:30 pm with 14 people, ideally in the Stüberl. Two guests are vegetarian.
Sat 24 Oct6:30 pm14 peopleStüberlHi Julia, we'd love to have you! On Saturday, 24 October, the Stüberl is free for you at 6:30 pm. There are always vegetarian dishes on our menu. Shall I confirm the table for 14 people?
Warm regards from the Wirtshaus
EditApprove and sendThe kitchen is closed, the phone isn't. ROSI takes the reservation for Saturday. What your team needs to know is waiting as a task in the morning.

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