Home/Communication/ROSI on the phone
ROSI answers the phone. Always.
Three in the morning or the middle of the rush hour: ROSI answers every call, holds a natural conversation and enters the reservation straight into your table plan. If five guests call at once, ROSI talks to all five.
Calculate savingsThis is what ROSI on the phone looks like in your business.
We show you the rest live, tailored to your business.
What ROSI takes care of on the phone for you
No call gets lost: In a business with around 100 seats, ROSI catches over 300 calls a month that used to go unanswered.
Sounds like your business: You set the voice, greeting and dialect. ROSI openly introduces herself as your business's digital assistant.
Speaks your guests' language: German, English, Italian, Spanish, French and Chinese.
And this is part of it too
Puts callers through to your team: If a guest would rather talk to someone on site, ROSI connects them to your team.
Tasks instead of notes: Callback request, special case or lost property: whatever stays open, ROSI creates as a task for your team.
Every conversation to read back: For every call you see the transcript, the request and the outcome.
Voice, greeting, dialect and rules are up to you. Have a listen to how ROSI can sound.Hear ROSI Your own voice & style
What this looks like day to day
An example from a business. Something like this happens every day.
- We get to know your business
Menu, rooms, opening hours, rules and the way people talk at your place.
- ROSI takes over the phone
Via call forwarding, when the line is busy, after closing or around the clock. You decide.
- Everything lands in the system
Reservations go into the table plan, callback requests and open questions become tasks for your team.
Friday, 7:42 pm, all lines would be busy
What happens when many guests call at the same time?
ROSI takes all calls in parallel. At peak times no guest waits on hold and nobody gets a busy signal.
Do guests notice they are talking to an AI?
Yes, ROSI says so right at the start: she introduces herself as your business's digital assistant. Most guests don't mind, as long as they get an answer quickly.
What happens when ROSI gets stuck?
She puts the call through to your team or creates a task for a callback. No guest gets stuck in a loop.
Do I need a new phone number?
No. You keep your existing number, the calls are forwarded.
Can I choose the voice and greeting myself?
Yes. We set up the voice, greeting, dialect and the rules ROSI speaks by for your business.
Can I read back what was discussed?
Yes. Every call comes with a transcript, the request and the outcome.
Especially important for
Let ROSI take this off your hands.
In a short conversation, we set up ROSI for your business.
