Home/Team & data/Guest database

A memory for every guest.

Every enquiry is documented. So on the next visit your team knows who likes to sit by the window and who has a nut allergy.

This is what your guest database looks like in ROSI.

We show you the rest live, tailored to your business.

What the guest database keeps for you

  • Preferences & occasions: Favourite table, birthday, preferred wine.

  • Allergies & notes: Important details no longer get lost on scraps of paper.

And this is part of it too

  • Recognise regulars: ROSI counts the visits, recognises regulars and greets them personally.

  • Only for your team: Only people with the right role see guest data.

You work with a Hypersoft POS? ROSI imports your guests from there during setup and syncs changes every day.Integrations and partners

What this looks like day to day

An example from a business. Something like this happens every day.

  1. Every contact counts

    Every reservation and every request is linked to the guest.

  2. Details grow with every visit

    Preferences, occasions, allergies and your team's notes.

  3. Ready for the next visit

    ROSI recognises regulars and your team sees everything at a glance.

A regular calls

GuestHello, it's Huber, we'd need a table for Saturday again.
ROSIHello Mr Huber, lovely to hear from you again! By the window again, for four?
GuestExactly, as always.
ROSIIt's booked. And I've noted your wife's nut allergy for the kitchen again.

FAQ

Still have a question? We're happy to answer it in person.

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Can my team add notes?

Yes, every role with the right permissions.

Can I invite guests to events?

Yes, for example regulars for the next wine evening.

Especially important for

Let ROSI take this off your hands.

In a short conversation, we set up ROSI for your business.

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