Home/Communication/ROSI for e-mails

No enquiry waits two days anymore.

ROSI reads every e-mail, sorts it and replies around the clock. She enters reservations and events, and prepares replies to complex enquiries for your approval.

This is what ROSI for e-mails looks like in your business.

We show you the rest live, tailored to your business.

What ROSI takes care of in your inbox

  • Instant replies: Guests get a reply right away instead of days later.

  • Sorts itself out: Reservation, event, other or spam: ROSI sorts every e-mail and shows you where you are needed.

  • The essentials at a glance: ROSI sums up the request in one sentence and pulls out the date, time, party size and phone number.

And this is part of it too

  • Drafts for approval: For complex enquiries ROSI writes the draft, you just click Send.

  • Follow-ups included: If a guest doesn't get back to you, ROSI sends them a friendly reminder.

  • Nothing gets lost: Open, awaiting reply or done: you see where every enquiry stands.

Salutation, tone and the look of your e-mails follow your business.Your own voice & style

What this looks like day to day

An example from a business. Something like this happens every day.

  1. Connect your inbox

    ROSI reads along with everything sent to your reservations or info address.

  2. ROSI answers the simple things herself

    Reservations, changes and questions about your business. Immediately, even on a Sunday.

  3. Complex things come as a draft

    For celebrations and special requests, ROSI drafts the reply. You check and send.

Sunday, 7:12 am, the office is still closed

GuestHello, we'd like to celebrate a birthday on 15 March with 30 people. Do you have anything free?
ROSIDear Sabine, we'd love to! Our fireplace room is still free on 15 March. For 30 people or more we serve a set menu, I've attached three suggestions.
Your teamDraft checked and sent. Option entered in the calendar.

FAQ

Still have a question? We're happy to answer it in person.

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Does ROSI write without my approval?

For simple requests, yes, if you want her to. Everything else she presents to you as a draft.

Does this work with my mailbox?

ROSI works with all common mailboxes. Replies go out from your own address. We sort out how to connect it during onboarding.

Does the reply sound like my business?

Yes. ROSI picks up your form of address, tone and sign-off from you. The look of the e-mails matches your business too.

How do I see which e-mails need me?

ROSI sorts every e-mail. Anything she can't settle herself is listed for you under “Manual needed”.

Let ROSI take this off your hands.

In a short conversation, we set up ROSI for your business.

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