ROSI for Fine dining

At your place the evening begins with the first call. ROSI handles it as attentively as your front of house welcomes the guest later on.

You know the feeling

A mistake shows immediately
The lactose intolerance nobody wrote down. The anniversary the front of house knew nothing about. In your league no guest forgives that.
An empty table cannot be replaced
You bought and prepped for 28 guests. If four don't show, the produce is left over and the revenue is missing.
The phone disturbs the mise en place
The afternoon is for focused work. Every reservation request pulls someone out of their prep.

An example day, the way it could look at your place.

10:30
Two seats are still free for Saturday's tasting menu. ROSI books them with a deposit, and the payment status shows on the reservation.
13:00
A guest asks for a menu without fish. ROSI answers from your menu and notes the request for the kitchen.
15:30
ROSI sends the briefing for front of house and sommelier: occasions, regulars, intolerances, table requests.
18:40
A guest calls to say he'll be twenty minutes late. ROSI takes it down, and your front of house knows before the first course.
23:15
After service an e-mail arrives: a table for an anniversary in three weeks. ROSI confirms and notes the occasion on the guest's record.

You fine-tune wording, form of address and pace until ROSI sounds like your maître d'. The confirmation and the menu card carry your signature too.

The tone in this exampleFormal, understated and precise

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In a short call we show you how ROSI works in your business.