Home/Communication/Multichannel inbox
All channels. One inbox.
Calls, e-mails, WhatsApp messages, website chat and requests on site all come together in ROSI. You see at a glance what still needs doing.
This is what your inbox with all channels looks like in ROSI.
We show you the rest live, tailored to your business.
What the multichannel inbox takes care of for you
One overview: Open, needs a hand, awaiting reply: one list with everything that needs you, instead of five tools.
ROSI replies everywhere: In the same tone, on every channel, around the clock.
And this is part of it too
The right person: Calls and chats become tasks for the person who can handle them: in the kitchen, front of house or office.
Less back and forth: Guests switch channels, ROSI keeps the history.
The tone ROSI replies in on every channel is the tone of your business.Your own voice & style
What this looks like day to day
An example from a business. Something like this happens every day.
- Connect channels
Phone, e-mail, WhatsApp, website chat and requests your team takes on site.
- ROSI replies everywhere
With the same knowledge and the same tone, wherever the guest writes.
- One inbox for everything
Whatever still needs a reply from you is at the top. The rest is done or waiting on the guest.
One guest, three channels, one history
Which channels does ROSI support?
Phone, e-mail, WhatsApp, the chat on your website and reservations through your website.
Does my team have to open several programs?
No. Everything comes together in ROSI, including on the tablet at the pass.
Does ROSI know what was discussed on the other channel?
Yes. The history belongs to the guest, not the channel.
Especially important for
Let ROSI take this off your hands.
In a short conversation, we set up ROSI for your business.
