ROSI for City hotels

The restaurant phone rings at reception while three guests are checking in. ROSI handles table and conference requests, in six languages.

You know the feeling

Reception does everything at once
Check-in, room keys, calling a taxi, and the shift is short-staffed again. Then someone from outside wants to know if there's still a table free tonight.
Enquiries in five languages
The e-mail comes in Italian, the call in English, and the night porter speaks neither.
There's software for the hotel, but not for the restaurant
Rooms went digital long ago, and maybe a chatbot already answers check-in questions. Tables, conference meals and parties still land on the reception phone.

An example day, the way it could look at your place.

06:45
Breakfast is under way. ROSI's briefing says how many guests are dining tonight and who has declared an allergy.
10:20
Someone from town wants a table for Sunday brunch. Nothing rings at reception, ROSI has already entered the table.
15:00
Check-in time. A family asks in Italian whether they can dine at the hotel on their first evening. ROSI answers in Italian and books the table.
18:30
Your team has fixed the half-board tables in the plan. ROSI only gives outside guests what is really free.
22:45
A conference organiser e-mails at night about a dinner for 40 people. In the morning ROSI's draft reply is waiting for you.

ROSI sounds the way your business welcomes guests: formal, calm and in the caller's language. Confirmations go out in the hotel's design.

The tone in this examplePolite, formal, multilingual

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